Continuing to build
lasting relationships
Many firms claim they have a long list of loyal customers, but only one firm can unequivocally claim true customer loyalty – TAIT. Like the trust earned through lasting friendships, loyalty is an attribute that takes time to develop and grow. For TAIT, it spans over four decades of customer satisfaction.
How does a firm earn this kind of loyalty? They start by getting to know their customers on a personal basis. Then, they deliver on promises, deadlines and budgets, year after year, until all it takes is a phone call for the client to know they’re both on the same page.
That’s why so many high-profile retail accounts have been with TAIT for five or more years. Why most of our current customers have been with us for as many as 10 years, and some for as long as 40 years. It’s also why an overwhelming majority of current customers preferred working with TAIT over other firms they had worked with in the past. This unmatched customer retention and loyalty has accounted for our repeat business.
It’s no wonder that of the few customers who leave TAIT for lower prices, many often come back. They know they can depend on us for the highest quality, integrity and ethics. In short, they like the peace of mind that lets them sleep at night.
“We appreciate the level of effort you and your staff expended to complete this work in accordance with our demanding schedule … Thanks again for your efforts. I look forward to working with you again in the near future…”
Steven W. Ross
VP, New Development
Krikorian Premiere Theatres
“Great job! Thanks again for the quick turn-around.”
Roger Gamble
Planning Manager
SuperValu/Albertsons